Eligibility for Returns

  • Products can be returned within 7 days of receiving your order, provided they are unused and in their original packaging. Items that are non-returnable by law (e.g., personalized or perishable goods) are excluded from returns.

Return Procedure

  • To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number and further instructions. Returns without an RMA number will not be accepted.

Return Costs

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. In these cases, we will cover the return shipping costs.

Refunds

  • Once the returned items are received and inspected, we will process a refund to the original payment method. Please note that the refund process may take several days to complete.

Damaged or Defective Items

  • If an item arrives damaged or defective, please notify us within 7 days of receipt to request a refund or replacement.

This refund policy apply to all purchases made through our website. If you have any questions, need additional information, or wish to report a return or withdrawal, please contact our customer service team.